If you need help ingame, please use the ticket system. It is working and our Game Masters are here to help you with any issues you have. Please understand that any ticket spamming will be ignored, and if you ask for gold/items/levels via tickets, you risk action being taken against your account.
If you need help with anything having to do with the server, such as connections issues and the like, please email our support email:
worldofgenocidesupport@live.com or email Binball directly, though the email button on the forum. When sending in a support email, please include the following:
Account Name:
Issue you are having:
Do NOT include your password. We don't need you to, and we will NEVER ask for it. If someone asks you for your password, claiming to be an Administrator or Game Master, report them immediately. Our ticket system works, please make use of it.
Thank you,
Binball - Server Co-Owner
If you spot bugs (besides class spells, we know them and are working on them.) Please contact
genocidedevs@live.com. They will take note of the bug reports. This email will however NEVER reply to you. This is for fraud security. If they reply to you please let us know and we will deal with it properly.
Xanthous - Head-Developer.